Privacy Policy

At Spirit Fire Tobacco Co., we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases from us.

1. Information We Collect

Personal Information

When you create an account or place an order, we collect personal information that you provide to us, including:

• Name and contact information (email address, phone number)
• Shipping and billing addresses
• Payment information (processed securely through our payment processor)
• Date of birth or age verification information
• Order history and purchase preferences

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on our website
• Referring website and search terms used
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect for the following purposes:

• Processing and fulfilling your orders
• Verifying your age and eligibility to purchase tobacco products
• Communicating with you about your orders and account
• Providing customer support and responding to inquiries
• Improving our website, products, and services
• Sending promotional communications (with your consent)
• Detecting and preventing fraud and security threats
• Complying with legal obligations and regulations

3. Information Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information with:

Service Providers

We share information with trusted third-party service providers who assist us in operating our website and conducting our business, including:

• Payment processors for secure transaction processing
• Shipping carriers for order delivery
• Email service providers for communications
• Analytics providers for website performance

Legal Requirements

We may disclose your information when required by law, such as to comply with a subpoena, court order, or other legal process, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security assessments. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us:

• Remember your preferences and settings
• Keep you logged into your account
• Understand how you use our website
• Improve website performance and functionality

You can control cookie preferences through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Opt-out: Unsubscribe from marketing communications at any time
• Data portability: Request your data in a structured, machine-readable format

To exercise these rights, please contact us using the information provided at the end of this policy.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

8. Children's Privacy

Our website and products are intended for adults of legal smoking age only. We do not knowingly collect personal information from individuals under the legal smoking age. If we become aware that we have collected information from someone under the legal age, we will promptly delete it.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: